Welcome to LNC HOME. The LNC HOME offers more than just distinctively beautiful home products. We've also backed each style with award-winning craftsmanship, unparalleled quality, and superior service.
This LNC HOME Privacy Policy is to help you understand what information LNC HOME collects, how LNC HOME uses it, how it may be shared, and what choices you have. This privacy policy governs the products and services we offer through our websites, mobile applications and other applications (collectively the “Site” or “LNC HOME Platform”). When you use the Site, you consent to our collection, use, and disclosure of information about you as described in this privacy policy. Additionally, our Terms of Use are incorporated by reference into this privacy policy, including applicable terms governing limitations on liability and the resolution of disputes. The terms “we” or “our” refer to LNC HOME.
1. Collection of Information
We collect information (i) from you directly; (ii) from third parties, and (iii) automatically when you use our Site.
In general, we collect information as follows:
* Account and Profile Information: When you create an account on the LNC HOME Platform, we collect your name, contact information, and other information you provide.
* Communications. When you communicate with us (via email, phone, through the Site or otherwise), we may maintain a record of your communication (including call recordings). In addition, LNC HOME records telephone calls made to certain LNC HOME advertising customers when you call the number displayed on their LNC HOME profile page. In these cases we will notify you of the call recording before the call is connected.
* Transactional Information. If you purchase products within the Site, we collect certain information in order to process your request, such as your phone number, address, email, and credit card or bank account information.
* Site Activity and Automatically Collected Information. We collect and may store information about your use of the Site (including our mobile applications), such as your search activity, the pages you view, and the date and time of your visit. We also collect and may store information that your computer or mobile device provides to us in connection with your use of the Site, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.
2. Use of Information
We may use the information we collect for purposes such as to: provide the Site’s functionality; improve the Site’s quality; personalize your experience; tailor the content and information that we may send or display to you; offer location customization, personalized help and suggestions; track usage of the Site; facilitate the fulfillment of your orders placed through the Site; provide feedback to businesses and professionals whose products or services are listed on the Site; process, store, and deliver your communications; provide customer service; improve our products and services; conduct quality control and spam and fraud prevention activities; display relevant advertising (on our Site and third party sites); evaluate the success of our advertising; provide customer support; communicate with you about your use of the Site and any orders; allow third parties to contact you through the Site; respond to your inquiries and requests; send you marketing communications and otherwise message you (in ways described by this privacy policy and managed by you in your account settings); back up our systems and allow for disaster recovery; enhance the security of the Site; fulfill transactions authorized by you on the Site; use as otherwise requested or consented to by you; and to comply with legal obligations.
In addition, we use the information we collect to better understand how users access and use our Site and services, both on an aggregated and individualized basis, in order to improve our Site and services, respond to user desires and preferences, develop additional products and services, and for other research and analytical purposes. From time to time, we may also offer contests or promotions, and will use the information we collect to administer such contests, promotions and surveys, to analyze the results for research purposes, and to comply with legal requirements related to such contests and promotions.
3. Sharing Your Information
We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third-parties to use for their own marketing purposes. Our information sharing with third-parties generally fall into these categories and purposes:
Third Party Ad Networks: We use third-party advertising companies to serve advertisements on third party sites, and may work with them to serve ads on our Site, as well as to assist us in evaluating the effectiveness of our advertising, in accordance with applicable law. These companies use cookies, web beacons, and other tracking technologies to collect information (not including your name, address, email address or telephone number) about your visits to this Site and other sites in order to provide targeted advertisements to you. Please see the Third Party Advertising section below for more information.
Investigations: We may investigate and disclose information from or about you, as permitted by applicable law, if we believe that such investigation or disclosure is (a) necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Site; or (c) helpful to protect our rights, reputation, property, or that of our users, subsidiaries, or the public.
4. LNC HOME Communications
When you join the LNC HOME Platform by signing up for an account or creating a profile, as part of the service you will receive the LNC HOME newsletter about the offerings and features on the Site. As permitted by law, you are also opting to receive other emails from us that may be of interest to you as a member of the LNC HOME community. We may also ask you to consent to receive text message communications from us. You can manage your email and notice preferences in account settings, but note that you cannot opt out of receiving certain administrative or legal notices from us. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you transactional e-mails about your account or any services you have requested or received from us. However, you may opt out entirely of receiving any text messages – promotional, transactional or otherwise – from us.
Additionally, by joining, you are agreeing to receive feedback and communications from third-parties within the Site, including third-party providers of products or services who may comment on your postings within the Site. If you don’t want third parties to see such information, you should not post it to your profile or the Site.
5. Cookies and Other Tracking Technologies
We, and third parties we interact with, including our third party service providers, use cookies in connection with your use of the Site and third party websites (Cookies are small data files that may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our Site. We also use web beacons for similar purposes on our Site, and in HTML e-mails to our customers (e.g., to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded). In addition, we may use local shared objects (sometimes called "flash cookies"), java script, log files, and similar technologies (together with cookies and web beacons, collectively referred to as “Cookies” in this policy) to track and analyze site usage and facilitate advertising on our Site and third party sites.
We may use Cookies to collect or transmit information about you and your use of the Site or third-party sites, such as: your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, your interests on our Site and other sites, and the date and time of your use. When we use Cookies, we do so in order to further Site features and processes, provide authentication and security for your transactions on the Site, store your preferences, facilitate relevant advertising, and help us learn more about how users engage with the Site, and understand your activities after you leave our Site. Our Cookies may be persistent or stored only during an individual session.
You may opt-out of tracking by third parties for certain advertising purposes (as discussed) which can help you control targeted advertising by third-parties that track your activities across sites. It may be possible to disable certain Cookies through your device or browser settings. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings. However, doing so may affect your ability to use the Site. If you are not comfortable with the above uses of Cookies, please do not use this Site.
Do-Not-Track Signals. Please note we do not change system behavior within the Site in response to browser requests not to be tracked. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies or opting out of ad networks).
Third-Party Analytics. We also use automated devices and applications, such as Google Analytics, to evaluate usage of our Sites and the services we provide; you can opt out of Google Analytics and review its privacy policy here. We use these tools to gather non-personal information about users to help us improve our services, performance and user experiences. These analytics providers may use Cookies to perform their services, and may combine the information that they collect about you on our Site with other information that they have collected. This policy does not cover such third parties’ use of the data.
6. Third Party Advertising
As noted, we work with third parties such as network advertisers to serve advertisements on third-party websites or other media, and to evaluate the success of our advertising campaigns, including Facebook, Google, and others (both Facebook and Google offer additional ways to opt out of certain advertising activities, and maintain their own privacy policies that address their interest-based advertising services). We also may work with third parties to display ads on our Site.
Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. This enables us and these third parties to target advertisements to you for products and services in which you might be interested, based upon your activities on our Site and other websites. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about members, or allow them to collect certain information through our Site (e.g., IP address and demographic information), but we do not disclose your name, contact information or other personally identifiable information.
You can also manage many opt-out of receiving behaviorally-targeted ads from many companies via the consumer choice tools created under self-regulation programs in many countries, such as the US-based aboutads.info choices page or the EU-based http://www.youronlinechoices.com.
Opting out from one or more companies listed on the respective opt out pages noted above, will opt you out from those companies’ delivery of interest-based content or ads to you based upon your activities on multiple websites, but it does not mean you will no longer receive any advertising through our Site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies, or you subsequently delete your cookies, your opt out may not be effective. Additional information is available on the websites listed above.
7. Plug-ins and Social Media Widgets
Our Site may include social media features and widgets, such as the Facebook Like button and the "Share this" button, as well as other interactive mini-programs that run both on our Site and Services and on third-party websites, and enable certain features to work (e.g., blogs and comments). These features may collect your IP address, which page you are visiting, and may set a cookie to enable the feature to function properly and for other purposes. When these features are displayed on our Site they are hosted by third parties, and are subject to their own privacy policies, not this one. Your interactions with these features are governed by the privacy policy of the company providing them.
8. Choice and Access to Your Personal Information
You have certain choices about how to control your data, including publicly displayed profile information, communications settings, network linking, and opting out of tracking by third- parties for certain advertising purposes. These choices are described throughout this privacy policy in the relevant sections. Further, you may modify any account information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may continue to reside in our systems for a period of time, and we may maintain copies as part of our business records.
9. Account Termination and Data Retention
You can close your account at any time by going to account settings. When you close your account, you will cease to provide ongoing or future data to us. Your public profile will be deactivated. However, unless prohibited by applicable law, postings or comments you provided to the Site prior to closing your account, will remain public. We also may retain information about you for the purposes authorized under this privacy policy, including a copy of your account information as part of our business records, unless prohibited by law.
10. Security
We have implemented security safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via a mobile device, or method of electronic storage, is 100% secure – so we cannot guarantee its absolute security. You should take certain steps to protect your account and personal information as well, such as by choosing a strong password and keeping such password private, and logging out of your account when you are finished using it.
11. Links to Other Sites
Our Site contains links to other sites that are not controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and read the privacy policies of each and every site you visit. This privacy policy applies only to information collected by our Site.
12. Modifications and Updates to this Privacy Policy
We may revise this privacy policy from time to time. The most current version of the privacy policy will govern our use of information about you and will be located here: https://www.lnchome.com/pages/lnc-home-privacy-policy If we make material changes to this privacy policy, we may notify you by email or by posting a notice on the Site. By continuing to access or use the Site after those changes become effective, you agree to be bound by the revised privacy policy.
Contact Us
If you have questions or comments about LNC HOME privacy policy, please feel free to contact us at customercare@lnchome.com.